This is an amazing opportunity for the right candidate.
Responsibilities: - Provide technical support to end-users on various IT issues - Troubleshoot hardware and software problems - Support active directory accounts - Assist with Cloud and Microsoft 365 support - Install and configure computer systems, software, and applications - Manage user accounts and permissions - Monitor network performance and security - Aid in IT projects and upgrades - Maintain documentation of IT procedures and inventory
Required Skills and Experience: - Proficient in Active Directory, VPN, TCP/IP, Cloud, and Microsoft 365 - Experience in IT support and troubleshooting - Knowledge of Office applications - Ability to analyse and resolve technical issues promptly - Excellent communication skills and customer-oriented approach - Positive attitude and willingness to learn
